“Leading Global IT Firm Hits 99% Accuracy and Saves 50% with Technical Manual Translation with BeringAI+!”
Our client, a top global IT firm, struggled with a slow, costly manual translation process that provided inconsistent results and required additional time and cost for reformatting. After hearing what BeringAI+ could do for them in terms of streamlining their translation operations, they made the switch.
After implementing BeringAI+, they achieved accurate and cost-efficient high-quality translations that allowed them to produce and issue technical manuals to enable smoother product launches and boost customer satisfaction.
⛑️ Key Customer Challenges
Before making the switch to BeringAI+, our client told us about the following challenges:
1. Time-Intensive Manual Translations
- Their former providers were unable to meet urgent deadlines without compromising quality by using traditional translation processes. The client needed frequent and accurate updates to their IT manuals to support global product rollouts and traditional methods just weren’t fast enough.
2. Inconsistent Terminology Across Documents
- Technical manuals rely on precise and consistent terminology. The client faced challenges with poor translations that disrupted user understanding and caused confusion among global teams.
3. Loss of Formatting in Translated Materials
- IT manuals often include complex tables, diagrams, and step-by-step formatting, all critical for user comprehension. Standard translation processes failed to retain this formatting, requiring significant time wasted in reformatting efforts.
4. High Costs of Specialized Translation
- IT technical manuals require industry-specific expertise. Assigning highly specialized resources can lead to inflated costs for high-quality translations.
😎 The BeringAI+ Solution
Global businesses require accuracy, efficiency, and speed from technical manual translation processes. BeringAI+ uses a proven combination of AI-driven translations, advanced terminology management, and expert human review to ensure flawless content. The resulting translations are ready for immediate use—without compromising cost, quality or formatting.
Let’s look at the specifics:
1. Accelerated Translation with AI Precision
- BeringAI+ significantly reduces translation time by using AI for draft translations. The Bering AI translation model is specifically trained on technical and IT industry terminologies, ensuring that even highly complex manuals are handled with precision. After machine translating with BeringAI+, experienced technical linguists review and refine the content to guarantee quality.
2. Consistency with Advanced Terminology Management
- BeringAI+ uses an integrated advanced terminology management system, allowing clients to build and manage custom glossaries. This allows specific IT terms to be applied consistently across manuals, such as product names, commands, or system processes. The result is seamless consistency of terminology across all content.
3. 100% Formatting Integrity
- Advanced document processing capabilities with BeringAI+ preserve technical layouts, including tables, bullet points, headers, and images. The translated manuals are immediately ready for distribution, eliminating the need for costly and time-consuming reformatting.
4. Reduced Costs with Enhanced Accuracy
- BeringAI+ combines AI-powered efficiency with human expertise to deliver high-quality results at a lower cost. By automating initial translations and focusing human efforts on refinement, our client achieved substantial cost savings while ensuring top-tier results.
5. Lack of Country-Specific Localization
- For global IT companies, localization is essential to ensure that employees and customers in different countries can easily understand product manuals.
For example, Spanish spoken in Spain differs from that in Latin America, and failing to account for these variations can lead to confusion and misinterpretation of translated manuals by local users.
🎯Results and KPIs Achieved
After implementing the above translation program, this client saw substantial results that moved the needle for their business.
✅ We reduced overall translation turnaround time by 50%
- Using artificial intelligence (AI) through BeringAI+, we improved the firm’s daily operational efficiency, slashing translation time by half (compared to other translation companies) without compromising on quality compared to traditional human translation processes.
✅ With 99% accuracy, we reached near-perfect precision for complex technical terminologies
- Our AI-driven translation and human subject matter expert (SME) reviews nailed a 99% accuracy rate, easily meeting the IT industry’s technical demands and enhancing product usability by eliminating confusion.
✅ We eliminated delays by maintaining the original document structure and formatting
- The formatting of text-heavy, critical IT manuals was preserved, allowing for immediate access and use by the firm’s technical teams.
✅ We handled high volumes.
- Our automatic processes allowed us to translate 311,129 words in a short amount of time, whereas a human-only process could have taken over 150 workdays
✅ Using AI-driven advanced terminology management, we improved overall document consistency
- This was achieved by precisely and uniformly applying industry-specific terms across all technical manuals—eliminating mistakes and boosting clarity for end users.
✅ Cost-savings without compromising quality
- Combining AI technology with expert human refinement led to substantial cost savings, allowing efficient resource allocation while maintaining top-tier translation quality.
✅ Optimized Global Collaboration Through Tailored Localization
- BeringAI+ provides customized localization translations that reflect country-specific language and cultural differences. This enables global teams to better understand and utilize manuals, ultimately maximizing operational efficiency across international markets.
💬 Client Testimonials
“We reduced our manual translation time by half while achieving accuracy we could finally trust. BeringAI+ simplified our IT manual workflow, allowing our teams to focus on core deliverables instead of managing language barriers.”
“BeringAI+ seamlessly combined AI translation and expert review. The consistent terminology and formatting across our manuals enabled smoother global product launches with minimal revisions.”
👋 Do you want results like this?
Is your company struggling with technical document translations? Does using AI in translation make operational and financial sense, but it doesn’t provide the results you need or expect?
BeringAI+ takes the delays and uncertainty out of the process by being faster, more accurate, and cost-effective.
👉 See the difference for yourself and get a FREE QUOTE today
